IN A NUTSHELL
St. Wilfrid’s Hospice partnered with Funraisin to transform their Rainbow Run into a thriving, community-driven fundraising event, significantly exceeding all targets.
About the charity
St. Wilfrid’s Hospice provides specialist care for people with terminal illnesses in East Sussex. They focus on creating a supportive environment for patients and their families, ensuring compassionate care at every stage of the journey.
About the event
The Rainbow Run is an annual 5km colour dash hosted by St. Wilfrid’s Hospice. Held at Nash Street Farm near Hailsham, the event is an afternoon filled with colour, foam, and family-friendly fun. Participants run through seven stations of rainbow colours, ending in a celebratory Paint Party that leaves everyone brilliantly coloured and energised.
What's the big idea?
In its fourth year, St. Wilfrid’s needed to prove Rainbow Run still deserved a spot in the portfolio. They aimed to create a supporter journey that would turn participants into active fundraisers. By partnering with Funraisin, they crafted a vibrant, engaging experience that motivated attendees to not only join in, but also raise funds for hospice care.
The challenge
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Stand out in a crowded calendar: Competing with another local charity event that same month, St. Wilfrid’s needed to differentiate Rainbow Run and attract attention.
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Turn attendees into fundraisers: Instead of simply selling tickets, St. Wilfrid’s needed to inspire participants to actively fundraise, helping the hospice reach ambitious targets.
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Create a powerful supporter experience with limited resources: The small but mighty events team needed a platform that could streamline processes while delivering a vibrant, personalised experience for participants.
“It’s not enough to just have ticket holders. We needed engaged fundraisers, and Funraisin helped make that transition easier and more seamless.”
Beth Hillier - Event Manager, St Wilfrid's Hospice, EastbourneThe solution
Funraisin’s platform enabled St. Wilfrid’s to build an end-to-end supporter journey that brought the Rainbow Run to life and maximised engagement across the board. Key strategies included:
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Microsite with impactful branding using Funraisin templates: The Rainbow Run microsite captured the event’s lively atmosphere with vibrant visuals, videos, and a dynamic layout, drawing supporters in and making them feel part of the experience. As Beth noted, “Assess your event and bring out what makes it unique. A vibrant, well-branded site will sell your event.”
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Leaderboards and totalisers for social proof: Funraisin’s social proof features helped participants see the collective impact of their efforts, boosting community pride and inspiring more people to fundraise. Leaderboards showcased top fundraisers, while totalisers provided real-time updates on the community’s collective progress, reinforcing the sense of shared achievement.
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Gamification and incentives: With Funraisin’s gamification tools, St. Wilfrid’s offered incentives such as branded hoodies for top fundraisers, turning fundraising into a fun, competitive experience. This approach helped drive fundraising beyond just ticket sales, a challenge they had previously struggled with.
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Automated, trigger based emails: Funraisin’s triggered email sequences kept participants engaged from start to finish, guiding them with pre-event reminders, fundraising tips and celebrations of milestones. This automated stewardship journey allowed St. Wilfrid’s to create a personalised experience despite limited resources, enhancing the overall supporter journey and strengthening engagement.
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Engaging communication across channels: Recognising the need to foster a supportive community, St. Wilfrid’s implemented a mix of digital channels to build excitement and keep supporters motivated:
- Facebook group: A dedicated Rainbow Run Facebook group allowed participants to share tips, stories, and photos, creating a space for supporters to connect and celebrate their achievements. “The Facebook group was a huge success. People are still wanting to join it, even after the event!” Beth shared.
- Shareable graphics: St. Wilfrid’s designed downloadable shopping list graphics and donation prompts that they housed in the fundraiser's dashboard, making it easy for supporters to share their fundraising efforts on social media and spread awareness within their networks.
- Fundraising packs: Thoughtfully curated fundraising packs included event essentials, donation prompts, and stories about the impact of donations on hospice care, creating an emotional connection and reinforcing the event’s mission.
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Storytelling that connected supporters to the cause: St. Wilfrid’s leveraged storytelling throughout the supporter experience. Each call-to-action in the stewardship journey linked back to a patient story, strengthening the emotional connection to the cause.
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Efficient use of resources and local connections: Despite being a small team, St. Wilfrid’s maximised their local reach by focusing on targeted marketing and utilising Funraisin’s platform to streamline their work. “Funraisin’s platform allowed seamless integration of fundraising and supporter engagement, creating a cohesive experience,” Beth noted. With Funraisin’s automation and self-service tools, the team could focus on event-day logistics and creating an unforgettable atmosphere.
“We’re a small team, but we focus on creating brilliant events. Funraisin’s platform allowed us to streamline everything, freeing up time to create an amazing event-day atmosphere.”
Beth Hillier - Event Manager, St Wilfrid's Hospice, Eastbourne£73,000
Raised
256
Active Fundraisers
Results
St. Wilfrid’s exceeded every expectation with the 2024 Rainbow Run:
- £73,000 raised, well above the £60,000 target
- 55% fundraiser activation rate, surpassing the 45% target
- 256 active fundraisers, compared to just 81 in 2023
- Sold-out event, with capacity increased to 1,200 participants—the highest turnout for any mass participation event St. Wilfrid’s has ever held
“This is just the beginning! We’ve proven we can activate even more fundraisers, and we’re excited for what’s next.”
Beth Hillier - Event Manager, St Wilfrid's Hospice, Eastbourne
What you could apply to your site
- Provide shareable graphics inside participant dashboards to boost reach across social channels
- Motivate fundraisers with milestones and rewards through gamification
- Keep supporters engaged through triggered email series straight from the Funraisin platform
- Showcase top fundraisers and total impact with leaderboards and totalisers
Date
May 2024
Where
East Sussex
Category
Event